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2020 Hyundai TUCSON Unknown Or Other Problems, Complaints and Defects

Issue ID	1728688
Internal NHTSA #	11399008
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	TUCSON
Model Year	2020
File date	01/12/20
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I am complaining about my car's rearview camera, i can literally not see what's going on behind me in low light. The entire purpose of the camera is to promote safety so people can see what is behind them, this is not the case with my vehicle. I also have an option in the menu to have an audible warning when backing up, this is not working either. I have raised the issue with hyundai and they just tell me that is how the car is designed and there is nothing they can do. How do you design a car to have a useless back up camera? It seems like it is a general problem with the 2020 hyundai tucson and i feel it should be investigated and corrected. I have another 2020 hyundai model, and the backup camera is crystal clear. I am attaching photos of the tucson camera quality, which is worse the majority of the time, as well as the quality on another hyundai tucson
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LOS ANGELES, CA
VIN pattern	KM8J33AL0LUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FMCU24X5VUA93808 WMWXD31000WP93877 1C4PJMCS5HD230153 JHLRE4H30BC006867 VF32CHFXF44089646 WBAVC31080PY57345 FB4NC938699601492 1FTFW1E54NKD84427 4TASN92N3YZ622652 VXKUSHNEKMW092324 KMHSU81XBDU084722 1GTJ6PFE2C8120158

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2020 Hyundai TUCSON Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2020 Hyundai TUCSON Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?