Issue ID | 1328433 |
Internal NHTSA # | 10917940 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | FX35 |
Model Year | 2003 |
File date | 31/05/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall the recall was issued on this car in may 2016, and the dealerships still do not have parts as of today, 10/21/2016. We are now being told that the parts will not be here before mid to end of november. Customers are being told that it is safe to still drive the car, as long as we refrain from anyone being in the front seat. However, this is not feasible if you only have one car, and multiple family members. I am aware that many cars have been affected by this recall, but i do believe that extreme urgency must be given to the oldest model year cars that are most at risk, as in this case. I reached out to infiniti customer affairs today, and after much protesting on my part, they agreed to reach out to an infiniti retailer and call me back in a week, in hopes of getting a loaner vehicle. I want to stress that we have made due with another vehicle until now, but at some point the burden cannot be placed on the customer. They should be giving loaner vehicles to those customers that have high risk older model cars. Unfortunately, there was news of another person being killed yesterday in california as a result of the airbag issue. This person also had an older model car. I am sure this customer was also advised that it was safe to drive the car, as i was told numerous times prior. However, there must be some accountability on the part of the car maker to provide contingency plans for customers at high risk, such as car models ten years or older. I am certain many people have emailed in, but i hope that this reaches someone who can understand the importance of some sort of contingency plan to be given to customers like myself with 2003 model car, with no parts in sight till at least end of next month. What options do we have as customers? Thank you for your time. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GARDEN CITY, NY |
VIN pattern | JNRAS08W63XXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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