Issue ID | 812086 |
Internal NHTSA # | 10351840 |
Manufacurer | NISSAN NORTH AMERICA, INC. |
Brand | INFINITI |
Model | FX35 |
Model Year | 2004 |
File date | 13/08/10 |
Component | LATCHES/LOCKS/LINKAGES |
Product type code | VEHICLE |
Description of the problem | I am a 2004 inifiniti fx35 owner. I had a right front passenger door lock actuator become inoperable, so had it replaced about 3 years ago. And recently, the driver's side door lock actuator failed, replaced it for a cost of over $500. $303 for the part alone and $216 for the labor. I know the same part costs about $35 at an infiniti service in other countries. I searched on the web to see if anyone else has a same problem as me and was surprised to find that there are a number of people, both nissan and infiniti owners, have had door lock actuators all around the car (including the rear hatch) fail on them. I feel that i have been unjustly charged for this part and labor as i have seen the same part get replaced at an overseas infiniti service myself recently for a cost of $50 with $35 of it being the part price. Why is it almost 10 times more expensive here? I am willing to go any distance to see nissan and infiniti fix this problem at their own cost without ripping their consumers off. |
Vehicle Mileage at Failure | 40752 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BLOOMINGTON, IN |
VIN pattern | JNRAS08U84XXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |