Issue ID | 913018 |
Internal NHTSA # | 10452830 |
Manufacurer | NISSAN NORTH AMERICA, INC. |
Brand | INFINITI |
Model | M45 |
Model Year | 2006 |
File date | 03/03/09 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | Infiniti has received many complaints about the broken driver seat leaning into the center console because it is well documented in the nicoclub. Com forum "2006 m45 seat leaning into glove box." while my car was being serviced in 2008-2009 timeframe, i called infiniti of willow grove pa and asked them to look at the seat because it seemed to rock when coming to a stop or accelerating. I was told they could not find anything wrong with the seat and i never thought much of it until it completely broke and my seat was leaning into the center console. I have two children and needed to get this matter resolved quickly for the safety of my family. The dealer told me there was nothing they could do and asked me to call infiniti consumer affairs. The consumer affairs representative promptly took my contact info and said she would check with the manufacturer to see if there was money available to assist me despite my car being out of warranty. The representative said she would be in touch with me in about a week to tell me what the decision was. She called me back a few days later and said there was nothing they could do b/c the issue was not documented at the dealer and the car was out of warranty. She said the entire under carriage of the seat would require replacement at a cost of $1,200. Unfortunately, i do not have $1200 to put towards a $42,000 car so i ended up taking the seat apart myself and took it to a welder. The welder said the material used by the manufacturer was poor quality. I took multiple pictures of the broken seat bracket and had it professionally welded for $40 (much less than the $1200 quoted by the dealer and consumer affairs). |
Vehicle Mileage at Failure | 23000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH WALES, PA |
VIN pattern | JNKBY01E36MXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |