Issue ID | 1106429 |
Internal NHTSA # | 10630441 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | Q50 HYBRID |
Model Year | 2014 |
File date | 03/08/14 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | The front passenger air bag sensor system will intermittently activate when my wife (small stature adult) is sitting in the passenger seat. About half the time the system will activate when she gets in the car and about half the time it stays off. I brought the car into service at the dealership and they report the system is operating within specifications. I contacted infiniti but my discussions were extremely disappointing. They deny there is a problem with the car. They state that it is due to the occupant not sitting correctly. They came to their conclusion without observing how she sits in the car and without giving suggestions on what she is "doing wrong". I find this frustrating since this is the same reasoning they reported in september of 2013 prior to issuing a large recall in april 2014 and after an initial small recall in april 2013. I currently believe the sensor system is defective. I do not believe it is related to how she sits in the car. We have tried different ways of sitting in the car and nothing we do seems to help. She has never had a problem in vehicles manufactured by other car companies. And even if i accept their argument it still should be considered defective because an air bag system should not have a 50% reliability rating and be so dependent on if someone sits 1 mm off center. There should be a margin of safety to protect against failure during routine day to day operation. I just want the car to be fixed. And i want my family and the public at large to be safe. I am concerned that nissan/infiniti is denying a problem exists for economic reasons and to prevent another recall. I really appreciate any assistance you and your agency can provide in this matter. |
Vehicle Mileage at Failure | 20 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NORTHBROOK, IL |
VIN pattern | JN1AV7AR5EMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |