Issue ID | 1056532 |
Internal NHTSA # | 10578837 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | Q50 HYBRID |
Model Year | 2014 |
File date | 06/01/14 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Multiple navigation / intouch crashes, malfunction, radio freezes, head proxy unit failure,. Issues occur upon startup and you are forced to stop, wait 5 minutes, restart vehicle. Brought in for service, replaced direct control unit,updated firmware. Vehicle continues to display issues approx. 2 - 3 times per week approx. 15 - 25 minutes into commute. Forced to pull off road, stop, wait, restart. Scheduled visit with infiniti dealer tech specialist to review vehicle. Infiniti engineering states 2 - 3 failures per week normal behavior. Vehicle is hybrid, electric motor does not appear to run for expected duration resulting in city mpg under 20mpg. Vehicle advertised at 27mpg city. I am concerned about electric motor behavior but infiniti does not view it as an issue. Multiple attempt to resolve unsuccessful. Infinti case [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 150 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BELMONT, MA |
VIN pattern | JN1AV7AR4EMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |