2014 Infiniti Q50 HYBRID Steering Problems, Complaints and Defects, Recalls and Failures

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2014 Infiniti Q50 HYBRID Steering Problems, Complaints and Defects

 Issue ID1038739
 Internal NHTSA #10563627
 ManufacurerNissan North America, Inc.
 BrandINFINITI
 ModelQ50 HYBRID
 Model Year2014
 File date06/02/14
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemEven after das reprogram (itb14-006) per campaign end of january '14, das failed at cold temp at start up. After driving 10 min, i parked the car outside for 30 min at 0 degree f. When restarted, engine was on but multiple warnings appeared (same as reported on 1/11/14). This happened 2 times at cold temp before reprogramming, and previously, i was not able to turn tires at all because steering was just too heavy. However, this time (#3), i was able to turn tires even though it was still heavier than usual. The backup mechanical steer must have kicked in, and i was able to drive and move the car to more secure place and waited. In previous 2 occasions, after 40 min and 10 min each time when the car warmed up, all alarms disappeared. Therefore, i waited, and after 40 min of engine running, i restarted the car and all alarms disappeared, and the car functioned normally. Even though the mechanical steer kicked in and i was able to drive the car, it was obvious das still failed at cold temp. The fundamental das failure problem at cold temp has not been solved after this reprogram, but at least now the backup mechanical steer works in this situation. Of separate note, in other 2 occasions, i was not able to change volume of audio. That was solved by turning car off and on. Since this car has multiple sensors and controls, i am not certain if everything is running normally or not, if even a volume control of audio fails at times, since this is only thing that i can tell immediately, but something else that i cannot recognize while driving may be in fault mode without me knowing it.
 Vehicle Mileage at Failure950
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateMADISON, WI
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase02/07/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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