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2014 Infiniti Q50 HYBRID Unknown Or Other Problems, Complaints and Defects

Issue ID	1209848
Internal NHTSA #	10748500
Manufacurer	Nissan North America, Inc.
Brand	INFINITI
Model	Q50 HYBRID
Model Year	2014
File date	05/01/15
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	During winter 2014, i started getting awd / chassis control errors constantly. The error would show up at various times, including within 3-5 min from a cold start, 10-15 min after engine reached operating temperature, while driving after 20-30 min. Sometime the error is followed by a surge in power. Every time this happens, the awd system goes offline and the car works in rear wheel drive only. In snow or rain the car becomes difficult to drive. This past winter, i was not able to get the car up my driveway. After turning off the car, the error goes away but in 90% of the cases if comes back within a few minutes. The condition is not related to weather (happened in winter, spring and summer). The ecu trouble code points to a solenoid controlling the awd system on the car. I have taken the car to the dealer many times. All the recalls have been resolved, including a few ecu recalls as i understand. The dealer refused to change the possible faulty solenoid since every time they tested the car, the part was functioning properly. The car is brand new (3200 miles as of august 13th). I have left the car at the dealer for over 2 weeks and drove a loaner. At what point in time can i contact infiniti and ask them to replace the car since they don't seem to want to fix it. Perhaps this is an issue that other have and we can force infiniti to investigate this further.
Vehicle Mileage at Failure	2900
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HUNTINGTON, NY
VIN pattern	JN1AV7AR5EMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	02/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

PADGM662DKV514826 KMHTC61DACU039012 W1T967633S0771117 JT1L8MA7000137634 MRHRU5850HP020492 1FAFP45X23F399309 5YJ3E1EC3LF640703 LSVSH7C6XPN023614 JH4CU2F53CC601443 JYARJ16E09A013072 WVGZZZ5NZBW062571 JT1LBMA7000137634

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2014 Infiniti Q50 HYBRID Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Infiniti Q50 HYBRID Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?