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2001 Infiniti QX4 Suspension Problems, Complaints and Defects

Issue ID	1074627
Internal NHTSA #	10597115
Manufacurer	Nissan North America, Inc.
Brand	INFINITI
Model	QX4
Model Year	2001
File date	09/06/14
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	My 13-year-old and severely rusted infiniti 4wd suv has been recalled for corrosion problems at the driver-side strut tower. I will be towing it to the dealership for an inspection because i'm afraid to drive it. My car has a fist-sized hole through the fender well in the area described in the recall notice, so it is probably not repairable. But my car also has a rusted out and severely weakened unibody frame at another critical area that would certainly cause a loss of control and probably a crash when it is finally stressed to the breaking point. This area is on the front passenger-side where the mounting pad for the a-frame rear pivot point attaches to the frame. I have made the dealership aware of this and sent them some pictures, and they referred me to the manufacturer's customer service representative. He told me that the dealership may refuse to do the recall repair, after evaluating my car, unless i have the "other damage" (which would render the car unsafe) repaired prior to their inspection. If they don't do the recall repair, or determine that it is beyond repair (based entirely on the area affected by the recall), my car may be disqualified from the repurchase program remedy. I may be required to tow my car off of their lot to avoid storage fees. This seems like a manufacturer loophole, they have the right to refuse to do the recall because of other problems, and disqualify my car for a remedy? They have accepted responsibility for the lack of corrosion protection in one critical area, but not for others? What could i, as a car owner, have done to prevent this damage? I feel it's the manufacturer that is at fault. A $35,000 car should last longer than 13 years! So i am submitting this complaint in case others have had the same problem as i and to help force the manufacturer to take ownership of this serious manufacturing flaw and issue a recall.
Vehicle Mileage at Failure	163577
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	JEROMESVILLE, OH
VIN pattern	JNRDR07Y71WXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	04/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHJU81VBAU019115 5NMS3CAA8LH158969 5KTWS1319HF539542 VF7JMNFSC97363784 93Y4SRBE4FJ666327 Y6DTF69YD8W426162 JH4CU2F61AC027957 VSSZZZ1PZ7R101277 VSKHBAM20U0055645 WDD2050451F370642 1C4BU0000FPC14636 5N1AR2M58FC655795

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2001 Infiniti QX4 Suspension Problems, Complaints and Defects, Recalls and Failures

2001 Infiniti QX4 Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?