Issue ID | 965840 |
Internal NHTSA # | 10499613 |
Manufacurer | Nissan North America, Inc. |
Brand | INFINITI |
Model | QX56 |
Model Year | 2004 |
File date | 15/02/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | i have a 2004 infiniti qx 56 with 88000 miles on it. On thursday 2/14/13 steering wheel turned to the right at 180 degree. On friday 2/15/13 slip indicator and vdc appeared on the dash. Called the dealer and told to bring in the vehicle. When i got to the dealer the steering was completely lost. The steering wheel turned to a 360 degree freely and the tires did not move. The service dept. Came back and told me that the steering column/shaft was gone and would cost approx. $4000. 00 to fix. I contacted infiniti consumer affairs on 2/19/13 and was told they would open a claim and hear back in a business day. I called on 2/21/13 and still haven't heard anything. In the meantime the vehicle has been repaired at my cost. At that mileage and the top of the line vehicle of infiniti i don't think that problem should of happened. I am grateful that i wasn't on the road 2 minutes more than i was because it could of been a lot worse. On 2/21/13 when i received a call from service that the vehicle is ready i was told that it also needs a power steering pump in addition to the repair stated above. I believe that is a safety issue with the steering. |
Vehicle Mileage at Failure | 88000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DEDHAM, MA |
VIN pattern | 5N3AA08C94NXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |