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2014 Infiniti QX60 HYBRID Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1443335
Internal NHTSA #	11065779
Manufacurer	Nissan North America, Inc.
Brand	INFINITI
Model	QX60 HYBRID
Model Year	2014
File date	29/01/18
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	We purchased the car in november 11, 2013 and the problems started shortly thereafter. We have extensive paperwork over the course of 4 years that confirms the numerous times we've unsuccessfully attempted to get infiniti to solve the problems. At one point, infiniti supposedly fixed the problem by completely changing out the software but the problems returned. In fact, every single time we brought the car to infiniti, even if it was just for an oil change or routine service, we informed the dealership that the car wasn't functioning correctly. We have put only 37,000 miles on the car and we've taken very good care of it, performed every scheduled oil change, use only premium gas, etc. From almost as soon as we took possession, we begin experiencing severe issues: "high revving when idling "lag/hesitation when accelerating from a dead stop "high revving when applying the brakes. We were told to not drive the car in sport mode with the air condition running. "transmission has needed software updates "extremely loud sounds from the engine "juddering, almost stalling because engine is not getting a steady supply of air, fuel or power "fuel tank is slow to fill and filling nozzle shuts off before tank is full "much lower mileage than promised - no better than a conventional engine car regardless of whether it is economy, regular or sport mode "braking issues. Told to not drive in a lower gear going down the steep hills as the braking actually charged the hybrid motor even though it caused our brakes to wear out prematurely. Given the litany of unrepairable problems that render this car unsafe to drive with my kids, i thought the nhtsa would like to be made aware in the event there are other consumers with similar problems. I've requested that infiniti initiate a repurchase for my qx60 hybrid based on my state's lemon law.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LOS ANGELES, CA
VIN pattern	5N1CL0MN4ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	02/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3FRNX65Z15V127045 VF3M45GZWHS008679 JF1VBAF64P9813757 WBAKS420X00J48581 SJNFEAJ10U2664318 19XFC1F3XKE000168 2FMHK6D89KBA36301 1GCWGGBA0C1115653 WVWZB32000WL90690 WME4503321J136706 JYAVP11E92A029958 5NMJF3AEXNH007088

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2014 Infiniti QX60 HYBRID Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2014 Infiniti QX60 HYBRID Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?