Issue ID | 1727088 |
Internal NHTSA # | 11397878 |
Manufacurer | Jaguar Cars, Ltd. |
Brand | JAGUAR |
Model | XE |
Model Year | 2017 |
File date | 01/02/21 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 jaguar xe. The contact stated that while the wife was driving 20 mph, the fuel gauge suddenly decreased to empty and after stopping smoke was scene coming from under the hood. After lifting the hood it was discovered that diesel fuel was present in the engine compartment and inside the cabin of the vehicle. The vehicle was towed to the local dealer jaguar of monmouth located at 105 nj-36, eatontown, nj 07724 who diagnosed that the fuel return hose had ruptured causing diesel fuel to leak. Also fuel had leaked into the gaps of the windshield. While servicing the vehicle it was also discovered that the exhaust csr section was opening at the seams. The cause of the failure was not determined. The failure was not repaired. The manufacturer was notified and the contact was informed that the vehicle was not included in the nhtsa campaign number 17v286000 (fuel system). The contact stated that the vehicle had experienced the same failure listed in the recall. The vin was not available. The failure mileage was 41,000. |
Vehicle Mileage at Failure | 41000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ATLANTIC HIGHLANDS, NJ |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |