Issue ID | 1475364 |
Internal NHTSA # | 11102608 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 23/09/17 |
Component | ELECTRICAL SYSTEM: SOFTWARE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. The contact stated that the vehicle failed to accelerate upon starting and would inadvertently accelerate while driving. There were no warning indicators illuminated. The vehicle was taken to cochran chrysler dodge jeep ram (110 rte 908, natrona heights, pa 15065, 724-901-1014), but the failures could not be duplicated. The failures recurred and the vehicle was taken back to the same dealer. The computer was updated, but the failure recurred and "service the shifter" illuminated. The vehicle was taken back to the same dealer where the shifter module was greased, but the failure recurred. The manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer. The vehicle was not taken to another dealer and the failure was not repaired. The failure mileage was approximately 45,000. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CABOT, PA |
VIN pattern | 1C4PJMDS6FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |