Issue ID | 1130372 |
Internal NHTSA # | 10654122 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 07/11/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I am filing this complaint about my 2015 cherokee latitude because the vehicle was repeatedly shifting itself out of drive into neutral while the suv was in motion. I had the vehicle for 12 days before this happened. I was compelled to file this complaint for two reasons. First, in doing minor internet research about this problem, i discovered this was an ongoing issue with the new 9 speed automatic transmission that chrysler was aware of way back in october 2013 and was ? Supposed? To fix with the 2014 model & subsequent models after that. I have a brand new 2015 model and this issue has not been properly addressed & fixed at all. It? S obvious that the proper amount of qa was not done if this is still happening. Secondly, the main reason i wanted to file this complaint it because this issue of shifting out of gear while driving is a critical one. I am extremely lucky that i was not involved in a collision with a vehicle driving behind me when my suv suddenly & repeatedly stopped moving. My concern is that other drivers with these new 9 speed transmissions may not be so lucky. This issue could easily result in injuries or death if not properly addressed. |
Vehicle Mileage at Failure | 225 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FERNDALE, MI |
VIN pattern | 1C4PJMCB9FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |