Issue ID | 1181838 |
Internal NHTSA # | 10715250 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 03/05/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I purchased a jeep cherokee 2015 on may 1st and started having trouble with the start/stop system on the 3rd. A passenger and i were coming to a stop and the vehicle completely shut off and stopped running. The control system, within the driver's panel, flashed start/stop system is unavailable, service start/stop system. I had to restart the car in the middle of the highway. It did this three times before we got home. The engine light also came on at this point. I did not drive it again until the next morning and hoped to make it to work and then take it to the dealer that afternoon. Well i shouldn't have done that... On the way to work, on the interstate, i started slowing down and the system did the same thing. As i sped up the gears starting sticking, the car was stalling and i finally had to pull over and restart the car. On the interstate!!! The car did this another four or five times before i made it to work and another three times before i got to the dealership. When i first arrived, they could not figure out the issue and no reprogramming fixed the problem. They did state that the car has a flash update (aka recall), which was not communicated to me when i purchased the vehicle. So finally today, thursday, may 7th, (3 days later) chrysler decided the car needed a brand new transmission. Wasn't the transmission brand new anyway????? This purchase has been very disappointing and i am really concerned about the safety of these vehicles. I really hope this new transmission fixes the problem. I also hope a serious recall is communicated to the public before anyone gets hurt! |
Vehicle Mileage at Failure | 500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ROME, GA |
VIN pattern | 1C4PJLDS7FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |