Issue ID | 1498614 |
Internal NHTSA # | 11130212 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 23/08/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | In response to issues below, dealer diagnosed that a bcm, part no "68236667ai", was not responding to tests and needed replacement. We drive with windows down and a/c on at times. Under these conditions i have felt water from condensation hit my feet in the driver side floor and i think it is likely that this part was damaged from that condensation. This bcm should have a sealant around it or be in a better location if the a/c is going to drip in the car. Resulting problems from electrical bcm failure that are ongoing for last month because part is back ordered: 2018/09/16 keyless entry works, but only when using the passenger door. Then stopped and left vehicle, afterward electric locks would not work from inside, keyless entry would not work, and doors would not lock when vehicle surpassed 15 mph. 2018/08/30 at night, after exiting vehicle keyless entry unresponsive, hazard lights turned themselves on, hatch would not lock. Throughout all these days for approximately three weeks, the keyless entry, electric locks, memory seats, and radio presets may or may not lock. There was another time where the rear hatch power did not work and it also did not latch itself. We were moving when we discovered the hatch did not latch itself and after several attempts, it did respond and pull itself latched. The hazards and lights not responding and staying on, doors not locking over 15 mph, and hatch not latching are all safety concerns. The part to repair this came in yesterday, the issue was reported around a month ago. |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KNOXVILLE, TN |
VIN pattern | 1C4PJMBS9FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |