Issue ID | 1325717 |
Internal NHTSA # | 10915527 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 14/09/16 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Transmission was jerking and locked up when i got in my car in the morning the vehicle would not get out of the parking break. I would get tons of error messages in my instrument cluster..."service park break" "4x4 unavailable" "transmission light on". I called roadside assistance to tow my car and the tow truck driver when he turned off and on the vehicle, it was ok to drive. I drove to the dealership that day and they performed tons of software updates. My jeep was returned back to me the same day. 6 days later, it happened again. I remembered restarting the car helped, which it did, so i started driving it back to the dealership. I got about 1/4 mile down the road and the steering wheel locked up and started to shut down, while i was driving! I pulled over, restarted the car and continued to drive. This time i was in the middle of an intersection making a left turn when it happened again, and almost got rear ended by a school bus!! This was a very scary moment and decided i was no longer going to drive this car. I pulled into a parking lot and called roadside assistance. The dealership had the vehicle for a week and told me it was fixed. I received a recall in the mail, "s55 - transmission may shift unexpectedly to neutral". I called chrysler and told them i refuse to drive my call until this recall is fixed. The part is not available so i've been driving a rental for the past 3 weeks. I'm terrified to drive this car again. I drive on the expressway everyday for work and can not imagine what would happen to me if the car shuts down again unexpectedly |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHICAGO, IL |
VIN pattern | 1C4PJMDB1FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |