Issue ID | 1349199 |
Internal NHTSA # | 10945459 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 07/01/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The vehicle shut off when driving. After calling a jeep dealer and asking if they where having any trouble like this. I also informed the dealer that the cherokee had 36500 miles 500 over covered warranty. I was informed the work would not be covered so i took it to a local garage. Was told it needs a thermostat. Had to call a dealer after several attempts to locate the part. All the dealer said the part is on national back order. If the part is that popular to replace that you cant keep it in stock than there most be an issue. This vehicle is not safe if this part is causing the motor to shut off when driving down the road at highway speed. Their seems to be a lot of trouble with this vehicle. I hope chrysler will not just let the issue go hoping that people just deal with it there self. Been to the garage 3 times and still have 5 years to pay for it. It is enough of a problem that i thought i would take this step. Called chrysler customer service first time was disconnected before i could type my massage. Second time was told they could put a rush on my part gee thanks. How about just make a vehicle that will not get someone killed by shutting of on the highway. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 36200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MILL RUN, PA |
VIN pattern | 1C4PJMDB4FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |