Issue ID | 1486534 |
Internal NHTSA # | 11115417 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 25/07/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Engine dies while driving down the road & after 10-15 minutes vehicle will start. This has happened numerous times & each time i have brought it back to normandin jeep in san jose, ca. Of course it is running each time when i get to the dealership & i always get the same story. Low oil or oil pressure. I currently have less than 40,000 miles on the jeep & my first incident began with 15,000 miles ......... Then again & again & again. I live in silicon valley & have a one year old son. The freeways are busy and this has become a dangerous situation. According to my online research ........ This is an inherent problem with the jeep cherokee .......... But ........ The dealership does not want to admit this. On my last visit about a month ago (less than 40,000 on odometer) they (normandin) told me the problem was with the oil pressure sending unit & this would not be covered under warranty .......... Even though this issue began a couple years ago. Service manager said that because this has been an ongoing problem .......... He would replace the unit and charge me only $100. With a job & a one year old child ..... I certainly did not have the time to argue. They replaced the unit & filled my jeep with oil and i left the dealership. Well ............ My jeep just stranded me again . Same problem & i keep calling the dealership (for the past 5 days) and the service manager has not returned my call. I simply do not have the time for this. Plus i am scared to be on the road to my work with my young son in the back seat (i drop him off at day care). I write the nhtsa because i'm aware that there are so many people who have experienced this issue. Only difference is that perhaps their local jeep dealer repairs the problem ............ Whether it be with a new engine or whatever. Can you please help ? |
Vehicle Mileage at Failure | 39000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | 1C4PJLCB5FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |