Issue ID | 1329955 |
Internal NHTSA # | 10919380 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 01/08/16 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | Automatic transmission: vehicle "hesitates" when putting into drive or reverse or moving forward from a "stopped" position. This happens intermittently - i don't know when i press the gas if i will move forward. This is extremely dangerous when trying to merge onto a highway - though it could potentially cause an accident if the vehicle behind me thinks i will move forward when a light turns green. I have been told that i should contact the dealership periodically for software updates -- there is no way to fix the problem, but software supposedly "lessens" the problem. I had one software update: problem recurred the next day and continues to be a problem. I am afraid to allow my teenager drive the vehicle because of the unpredictability of the problem -- it's frightening enough for me, let alone an inexperienced driver. This is a safety issue -- no "fix" is an unacceptable response! |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BURKE, VA |
VIN pattern | 1C4PJMCSXFWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |