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2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1169151
Internal NHTSA #	10701145
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2015
File date	13/02/15
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	After 8 prior service visits in the about 3 mos i had owned my jeep, i had to have my transmission replaced due to unintended acceleration, surges/lunging when braking, rpm spikes and check engine light coming on. During the replacement of my transmission, chrysler came out with an transmission flash update to the jeep and it was applied to my new transmission. As i got to drive the jeep with the new transmission, i started to find issues where i would press the gas and the jeep would drift forward before it would engage in gear. It caused a couple close calls of panic when i realized there was cars getting close to me. I was also experiencing lack of pick up after i accelerated to at least 3rd gear and then slowed down. It was very difficult to make it up small hills. I then realized the jeep was not downshifting from 3rd gear unless you came to a complete stop, so you in essence are starting out in 3rd gear on rolling stops, and slow speeds. This has caused a safety issue with almost being rear ended. I have taken the jeep in 3 times with this complaint. On my 3rd visit, i took my complaint to the dealer and rode with a shop manager. When we experienced this issue, he stated the jeep was driving as intended. I said i don't think anyone is designing a transmission that does not downshift so you are struggling to accelerate in low speeds because you are bogged down in 3rd gear. I made a complaint with my jeep case mgr. My jeep case mgr got the regional mgr involved and after working with the dealer, he said there is no change they can make to the transmission, it is shifting as designed i had others with jeeps cherokee's complain about the same issue. Just because they may have "designed" the trans to not shift into 2nd gear does not mean that it isnt a safety issue. Jeep will not address this obvious safety issue.
Vehicle Mileage at Failure	3400
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BETHEL PARK, PA
VIN pattern	1C4PJMDB6FWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	4WD
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1TTF5320681085141 VF1LSRAER47882083 WDB2201281A216837 Y6DSF69YE7B156563 1N4AL2A94AC177600 VF3CCHNZTHW129637 JTJHW31U002049561 WDB1290582F135334 KL1PJ5C51GK302970 W0LSD9EC1B4058021 KNGGBK1W2FK004137 KNAKH812MA7683244

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2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?