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2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1170923
Internal NHTSA #	10702395
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2015
File date	28/02/15
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Purchased new 2015 cherokee trailhawk, late november 2014. In february, per chrysler, dealer reprogrammed module in transmission, had my vehicle a full day (8 hours ) in order to perform this service. After that, transmission started acting up, hard shifting at low speeds, slipping, would catch and spin the tires, doesn't seem to downshift at appropriate speeds, even rolled backwards on a slight incline when in drive. Took back for service, supposedly reprogrammed again 2 times, but said they couldn't do anything else as no "codes" had come up. That was 5 more hours in shop. Nothing changed, took truck back in on 3/19/2015. This time they kept my truck for 3 days, filed a claim with chrysler, who supposedly told them to grease the electrical fittings on the transmission, saying that would fix the problem. Obviously more than that, or truck wouldn't have been there that long. Drove truck away only to have the same problems all over again. Now what to do? Did research only to find out chrysler has had and continues to have nothing but problems with this transmission since its inception in 2013. Something needs to be done about this, as of now i don't know what to do, or course of action to take. It obviously doesn't do any good to take in for service, as nothing changes, not to mention the time and trouble it takes ( they have had my vehicle for at least 37 working hours now ) it appears that chrysler intends to do nothing to fix the problem, and that is not right! It's a shame to have a new vehicle with 7000 miles on it that drives as if it was 10 years old. The government needs to look into this matter and hold chrysler accountable for this defect.
Vehicle Mileage at Failure	5050
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ORLANDO, FL
VIN pattern	1C4PJMBS3FWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNGGBK1W2FK004137 KNAKH812MA7683244 JBPCA01W380340840 WDB2020241A701024 Z8PFF3A5XEA061460 1D7HL38K94S584691 LS5A3DDE0JA960694 KMHBT51DAAU946106 LBPCA01W380340840 WUAKBAFX1H7903728 MCA118A5C07003302 WDB2304751F003258

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2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?