Issue ID | 1184012 |
Internal NHTSA # | 10716815 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 03/04/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle performed very well for the first 11,500 until i did a ro1 software recall at dealership. Immediately upon picking up the car, i noticed that the car would no longer shift properly. Dealer claimed that i just needed to "relearn" it. Six weeks, 3000 miles, 4 trips back to the dealer and it still will not shift normally. After four trips they finally level with me that the new software prevents a 3-2 downshift and limits the amount that the transmission downshifts at any time. This is extremely dangerous and almost caused an accident on several occasions now. When you slow down all the way to 1mph, the car now stays in 3rd gear so that you have no power at all when trying to merge into traffic. I have almost been rear ended several times now even though i am trying to get a two block head start. When going around the corner, the only way that you can get moving again is to jam the accelerater to the floor and force it into first gear, upon which the car will surge and loose traction. Very dangerous and unstable. In the mountains or hilly terrain, this car is now a death trap. Chrysler as per software engineer louis farrow claims that this is now considered "normal operation." |
Vehicle Mileage at Failure | 11500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WILMINGTON, NC |
VIN pattern | 1C4PJMES7FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 2 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |