Issue ID | 1197312 |
Internal NHTSA # | 10732480 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 04/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 3rd incident where the transmission has suddenly disconnected and the car will coast to a complete stop. Messages read "4wd temporarily unavailable", "service park brake" first incident happened at about approximately 340 miles, second incident happened at approximately 3500 miles. First two incidents were on the highway - one at 45 mph the other at 60 mph. The third and most recent was on a residential road. Once the car has been pulled over, car has been put into park, then turned off and turned back on. Usually it takes 2 or more tries after turning the car off and on and back into gear before the transmission re-engages and the car can be driven. Paying attention to the vehicle information for the transmission temperature has shown the transmission can reach 208 degrees from town driving conditions on a 75 degree day. Photo evidence has been taken of the readout for the transmission temperature. The model of the jeep cherokee is the trailhawk with 9 speed transmission. After 3 flash updates upon second time in for service the issue persisted and another issue with the stop/start system began and has been frequent up until the third time being taken in for service. Messages will read "stop/start system is unavailable", "service start/stop system". Vehicle is in dealer service currently for the third time for next steps. |
Vehicle Mileage at Failure | 3700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE GENEVA, WI |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |