Issue ID | 1197401 |
Internal NHTSA # | 10732549 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 01/03/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. The contact stated that the vehicle was taken to the dealer for the manufacturer's "long term reliability of the transmission/drive train performance" campaign. The vehicle was repaired under the reliability campaign and the dealer was to update/recalibrate the transmission. After the repair, while driving various speeds, there was a lag in acceleration when the accelerator pedal was depressed. The contact also noticed that the gears would not shift properly while driving uphill or at a traffic light and the vehicle would roll backwards independently. The vehicle was taken to the dealer where they stated that the transmission needed to be re-calibrated. The vehicle was repaired; however, the failure persisted and became worse. The vehicle was taken back to the dealer where the transmission was re-calibrated again and eventually replaced; however, the failure persisted. The contact stated that the failure had not occurred until the vehicle was initially taken to the dealer. The manufacturer was notified of the failures. The approximate failure mileage was 3,200. The vin was unavailable. .... Updated 11/02/15*bf the consumer stated the vehicle was declared a lemon. Updated 11/05/15. *jb |
Vehicle Mileage at Failure | 3200 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MAMARONECK, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |