Issue ID | 1207349 |
Internal NHTSA # | 10746667 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 27/06/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Went in for software update for transmission in april. Started experiencing differences in shifting which i was told would be normal and the result of the software update to prevent wear on the transmission. Gradually got worse, had moments of loss of power when trying to pass/accelerate even with the gas pedal all the way to the floor. Had moments of acceleration when pulling into traffic where there was considerable hesitation in the transmission before finally engaging in a very low gear, sticking in that gear even with rps very high, finally shifted but did not allow for proper acceleration to get out of the way of traffic in this type of situation. Also experienced issues with down-shifting when coming to stops at intersections, the transmission would not downshift in the lower gears, so all stopping power was in braking even when gradually coming to a stop which should be aided by the down- shifting of the transmission. Vehicle also was not able to maintain speeds well while in cruise control. Sometimes it would take off going over 10 mph over the set speed, sometimes it would lag well behind the set speed. Could feel transmission constantly shifting from one gear to another to try and maintain the constant speed on flat ground. Check engine light finally came on. Transmission is being replaced. Today is day 22 without my vehicle as it sits in the shop waiting for a very popular back-ordered part to be installed behind a wait list of other customers. |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COWICHE, WA |
VIN pattern | 1C4PJMBBXFWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |