Issue ID | 1207789 |
Internal NHTSA # | 10746985 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 26/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased a latitude v6 2wd 2 months ago. This past sunday, while stopping at a stop light, the car made a dinging noise, the check engine light came on along with the message that the start/stop feature was not working. When i began to accelerate, the car would not shift gears and by the time i got to 40 mph my rpm's were at 4,000. After a mile or so, i was able to pull over and turn the car off. When i restarted the car, the check engine light remained on but it was driving fine until i got to the next stop light. The same thing happened again. On monday, i had the car towed to the dealership. They told me that they performed updates on my car and resolved the issue. I requested them to test drive it for good measure and was assured all was well on tuesday morning. I picked up the car on tuesday afternoon and before i could get to the highway, the same error returned! This time i was able to accelerate normally without the rpm issue but as i was slowing my car, the down shifting was extremely rough. The service guy brought his tablet into my car and said that the errors were coming from the pcm. Today, wednesday, he informed me that they were replacing the pcm. I should get it back tomorrow or friday. I will follow up on this issue. 7/31 - replacing the pcm did not fix the issue. They are now replacing the transmission - which is on a 3 week backorder. |
Vehicle Mileage at Failure | 1790 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ASHBURN, VA |
VIN pattern | 1C4PJLCS3FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |