Issue ID | 1209482 |
Internal NHTSA # | 10748198 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 01/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | When my 2015 jeep cherokee sport reached about 3000 miles it began having acceleration problems when i began to decelerate at stop signs, traffic lights, or in traffic. When the vehicle decelerated it always had a one or two second occurrence of rapid acceleration causing me to slam on my brakes avoiding collisions. This became worse as the car approached 4000 miles. I would then have problems accelerating into traffic and had issues with excessive rpms before shifting into the correct gear. I scheduled a visit to me dealership upon my return from vacation. The friday before we left for our return trip home from vacation my wife put the car into drive and the jeep shifted into reverse for several seconds before shifting into drive. Very dangerous. The very next day we were on our way home from vacation and got 4 miles on the highway (130 miles from home) when i reached 60 mph the transmission service light and check engine light came on and the car would not accelerate and began to stop in high speed traffic. We coasted off the road with my young children in back and had to be towed to the nearest jeep dealer which was 130 miles from our house. The dealer has seen this before and seems to think it is a software issue. They will reinstall the software (which didn't work the first time) and test the car for several days. When asked if this will occur again they gave me no reassurance, saying it's software and not an actual part. I was advised confidentially by a serviceman at the dealer to speak to an attorney as i do not feel safe for my wife and young children traveling in this car without any reassurance. It is a very dangerous situation which it seems jeep knows about but will not address correctly until fatalities occur. Should not happen with a 2 month old car. Looking at the lemon law but it seems to need 3 occurrences which by that time may lead to a fatality. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH PLAINFIELD, NJ |
VIN pattern | 1C4PJLAB3FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |