Issue ID | 1214330 |
Internal NHTSA # | 10759800 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 18/11/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I bought the car mid october 2014 and began noticing it did not shift properly - would "hang up" in lower gear when it should shift. Took it to the dealership (mileage aprx 2,500) which said it was "throwing codes" so they adjusted the transmission. This still did not correct the issue so i took it back and they said they could find nothing wrong but did make a minor adjustment but the problem continued to get worse. At aprx 5,700 miles they put a new transmission in the vehicle (probably may 2015). In june, the vehicle began to falter when it was trying to shift and while driving (happens at any speed) and, while sitting at stop lights it would surge forward with my foot on the brake. The dealership has adjusted it twice since then. The dealership has offered to sell the car at auction for me and jeep wants to send in a "star repair" team to work on the vehicle some more. I have had this car already worked on 5 times and no one has a clue of what to do to repair it. It is dangerous in that when you pull into traffic and the car falters/stalls out it can create a potential wreck or when it the engine surges on its own a risk of running into something exists. I don't think selling it at auction just to pass the problem on to someone else or "hanging parts" on it in hopes they can fix the problem is the answer. The car now has 10,600 miles on it; has not been abused and still does not run properly or safely. I think this vehicle is a lemon and both jeep and the dealership do not want to take responsibility for a faulty product that is dangerous to drive |
Vehicle Mileage at Failure | 2000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MIAMI, OK |
VIN pattern | 1C4RJFBGXFCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |