Issue ID | 1227008 |
Internal NHTSA # | 10780427 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 15/04/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | When slowing down in traffic or starting a step grade the transmission boggs down and then slams into a lower gear causing a sudden and instant speed as if you were trying to drag race from a stop sign. Often causing loss of traction and forcing the wheels to spin out. I have had numerous times where i almost rear ended the vehicle in front of me at 4 way stops or in construction zones. The axel also wobble upon starting out, mainly in 2nd gear. One time while on a dirt road the force of the ecelleration put me off the road. After my 4th attempt to have a repair done, they exchanged the inner portion of the transmission, the vehicle now performs this action almost every time i come to a stop or slow down to 5 to 7 mph and then apply the gas again. No gradually ecelleration available in this vehicle. I won't allow my wife to drive due to the extreme safety hazard having to give min. Of 3 car lengths so as to not endanger others on the road. The vehicle has been in the shop 5 times in 5 months for this issue and still not corrected. Both axel have been replaced on the front of the jeep and numerous computer upgrades. My service manager stated to me he had 4 others in his shop in one day waiting for a fix and another dealer in texas has 35. My best friend works as a salesman for the local dealer and said they are towed in for this problem multiple times a week. When asking his manager what to say to new buyers he was told that's what a warranty is for. My jeep was taken into the service department for computer upgrade for the transmission before i even bought it. |
Vehicle Mileage at Failure | 300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RAPID CITY, SD |
VIN pattern | 1C4PJMCS4FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 7 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |