Issue ID | 1233894 |
Internal NHTSA # | 10786759 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 18/05/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving at 55 mph, the vehicle down shifts erratically. The contact also stated that while attempting to stop the vehicle, it began to increase in speed surging forward without warning. The vehicle was taken to a dealer where it was informed that the vehicle was functioning as designed. The vehicle was repaired but the failure recurred . The manufacturer was notified of the failure. The failure mileage was approximately 1,000....... Updated 12/17/15 *bf the consumer stated chrysler agreed to purchase the vehicle back him. Updated 12/21/15. *jb......... Updated 01/06/16 *bf the consumer stated the problem was with the 9 speed transmission. If shifter erratically in all driving conditions, sometimes down shifting to a low gear at highway speeds and surged forward on its own when slowing down for a red light or stop sign. Three upgrades were performed. However, the upgrades did not correct the problem. The consumer went to another dealer, because the check engine light kept illuminating, which was due to the transmission. The dealer stated there was an internal problem with the transmissions. The dealer recommended replacing the transmission. However, chrsyler offered to purchase the vehicle back from the consumer, in which he accepted. Updated 01/11/16.*jb |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | CONCORD, CA |
VIN pattern | 1C4PJLAB8FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |