Issue ID | 1235225 |
Internal NHTSA # | 10787736 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 22/10/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Initially car shuttered when coming to a stop and was downshifting. The engine start/stop malfunction light illuminated and the service engine mil came on as well. From then on the car behaved as though it was stuck in 3rd gear causing a total lack of torque/power when accelerating from stops, and the engine rpms were going extremely high and the car wouldn't shift. Even tried using the "manual shift" feature but the car indicated it was shifting gears, but the rpms did not change, nor could you feel the car shift. When accelerating from a stopped position there was no power and the car crawled/struggled to get moving forward. Was almost t-boned trying to turn across oncoming traffic to get to a parking lot so i could stop. Once i pulled into the parking lot car would not go into reverse. I put it in reverse, but the car wouldn't go. Turned the car off and then on and everything seemed to reset except mil and car started bevaing normally. I took the car to the dealership and they "reflashed" the pcm, tcm, and bcm. 1 day later the car shutters when down shifting and error lights come on. Loses power, and 50% of the time seems like it is not shifting gears. 25% of the time won't go into reverse. Car behaves normally after restarting though the mil indicator light remains on. Usually around 10 miles later the whole series of malfunction starts again, always when the car is downshifting before a stop. Just dropped the car off to the dealer and they are having their transmission specialist look at it. When i dropped it off it was giving the same error code, "improbable error" from the tcm/pcm. The lack of power to accelerate and inability to go into reverse makes this car simply unsafe to drive when the errors occur. Attaching first repair invoice from the tcm/pcm/bcm reflash. Waiting to hear what the transmission specialist says. |
Vehicle Mileage at Failure | 7600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ASHEVILLE, NC |
VIN pattern | 1C4PJMDS6FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |