Issue ID | 1235357 |
Internal NHTSA # | 10787839 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 02/11/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my 2015 jeep cherokee 3. 6l limited edition in may since then had nothing but problems with the 9 speed automatic transmission rough shifting and the front axles causing wobbling at lower speed . After 5 or 6 visits to the service department they installed a new transmission and front axles. Two days later horrible noise was coming from the axles the vehicle had to be towed to service again. When the car was returned to me it seemed to be driving fine except it did not shift into 2nd gear and felt like the car has no power however it has 273 hp. Less then a 1000 miles later the check engine light came on along with a! . After diagnosis the error code was pointing to the transmission control module. The service administrator told me that they would clear the code and the tech would drive the car and if it does not come back the would consider it fixed, and not questioning why it happened at the first place. We feel completely unsafe in this car, i wish i never bought this vehicle. This car has 10500 miles on it and i had to take it 7 times to the dealership. Do not buy this type of car |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW MILFORD, CT |
VIN pattern | 1C4PJMDSXFWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |