Issue ID | 1241860 |
Internal NHTSA # | 10806779 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 18/05/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The transmission suffers from hard shifts and delayed shifting. This occurs when shifting from reverse to drive, park to drive, accelerating from a stop and accelerating to pass another vehicle. The delayed shifting or hesitation is dangerous to drivers of this vehicle and others as it causes the driver of the jeep cherokee to unintentionally lurch into traffic. This is especially dangerous when making a left turn across oncoming traffic. In these situations when the gas pedal is depressed the engine revs and becomes loud but the vehicle does not move- very similar to if one pressed the gas while in neutral. This hesitation lasts a few to several seconds during which time oncoming traffic that was a safe distance away when the turn was initiated has become dangerously close. The transmission suddenly engages and propels the vehicle into the path of oncoming traffic. This problem is intermittent but frequent. It occurs every time i drive but not every time i shift from park to reverse, shift from park to drive, make a left hand turn, accelerate to pass, or accelerate from a stopped position. I believe this makes this issue especially dangerous because the driver never knows when or if this may occur. The vehicle has been serviced 3 times within 10 months of ownership for the above issues. It has had all available transmission module updates without improvement and is currently awaiting transmission replacement. Per the dealership the transmission replacement is unlikely to correct the issues as it is being replaced with the same faulty transmission. My vehicle has been in for service for more than 50 days cumulatively. The earliest anticipated arrival date of the new transmission is over 2 weeks away meaning that my vehicle will have been undrivable for more than 2 months before the earliest anticipated date of repair. First date of service 5-18-15 |
Vehicle Mileage at Failure | 5000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TECUMSEH, MI |
VIN pattern | 1C4PJMCS8FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |