Issue ID | 1248062 |
Internal NHTSA # | 10811804 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 21/12/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle has rolling stop condition (description given by jeep technician) which occurs between 1 and 3mph. Vehicle comes to a rolling stop, transmission will stay in third gear and hold third gear. When the throttle pedal is depressed to complete a turn the vehicle will not move forward. Then suddenly a violent transmission kick down occurs causing the car to downshift in to first gear causing the jeep to lunge forward and squeal the tires. Dealership claims second gear has been eliminated in the software update causing this to happen. My jeep has been at the dealership four times. Chrysler is now involved because crossing intersections while turning below four mph is unsafe and unpredictable when driving. When there are passengers in the car (extra weight) or a incline the condition is even worse. It seems everything happened after first software update was done. My jeep had no issues of any kind before this. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROUND LAKE, IL |
VIN pattern | 1C4PJMBS0FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |