Issue ID | 1310396 |
Internal NHTSA # | 10897123 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 12/08/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. When the contact turned the ignition key to start the vehicle, it failed to start and the emergency brake stiffened. The vehicle started after several attempts and made a loud noise. An error message displayed on the instrument panel that read, "place the vehicle in park and then select desired gear", "service park brake", "service transmission". While driving approximately 15 to 20 mph, the gear suddenly shifted into neutral by itself and would not accelerate. The contact stated that the noise sounded and felt like the transmission was going to fall out of the vehicle. The failure recurred. The vehicle was taken to the dealer where it was diagnosed that eight modules needed to be updated. The eight modules were updated, but the failure recurred. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 16v529000 (power train). The manufacturer was not notified. The approximate failure mileage was 13,000. |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MONROE, LA |
VIN pattern | 1C4PJLDS1FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |