Issue ID | 1323202 |
Internal NHTSA # | 10911241 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 20/09/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Nine speed automatic transmission. This is a safety issue. The transmission in the lower range of gears searches for the proper speed gear and when it finds one, it jumps into gear causing the vehicle to lurch and at times causes the vehicle to over accelerate. At higher speeds, the transmission will drop into a gear with a heavy thump which shakes the whole vehicle. The really serious problem is with the transmission when using cruise control. Just last week, i had the cruise control set at 55 mph and when on a downhill portion of roadway, the transmission suddenly went into a higher gear and the vehicle began a rapid acceleration. Before i could hit the brake to disengage the cruise control, the vehicle was traveling at well over 60mph. I have had the vehicle in four times to the dealer and they only do computer updates and can find nothing wrong with the transmission. When i call jeep to complain, they send me back to the same dealer and nothing gets done. I think that this is a great safety issue and i feel that this vehicle will get me killed. I am a retired police officer who has driven hundreds of thousands of miles in a wide variety of vehicles having automatic transmissions and this is by far and away the worst one i have even used. Final note, the computer updates installed by the dealer has not improved the transmission and has decreased my overall gas mileage by 2 mpg. Kind of throws off the epa estimates, doesn't it. |
Vehicle Mileage at Failure | 16000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREEN VALLEY, AZ |
VIN pattern | 1C4PJMBS7FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |