Issue ID | 1326235 |
Internal NHTSA # | 10916012 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 08/10/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My 2015 jeep cherokee trailhawk has has transmission problems since the day i bought it. It has suffered from very hard shifts which slam and jerk into gear. Mostly from 1st to 4th gears. The slamming is so hard it actually jerks the vehicle and is quite alarming. The next major problem with the transmission is that it randomly feels like as if "the clutch is slipping". I'll try to accelerate and it often takes a second or two before the transmission "catches" and the car will accelerate. It reminds me of a clutch slipping on an old stick shift. It'll slip and when it does finally catch it'll spin the tires, similar to "popping the clutch" in a stick shift. This is very dangerous specially when trying to pull out in busy traffic. You never know if it's gonna accelerate properly or if it's gonna slip and take a couple seconds to catch. I have had my jeep in the dealership multiple times for these issues and so far all they've done is software updates, which hasn't solved either problem. I have detailed these problems very specifically and i've been told each time that these software updates would fix the problems. However, these problems are still occurring. I drive with my wife and two year old daughter in my car and i fear that someday my jeep will fail to accelerate properly and will cause an accident. |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CINCINNATI, OH |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |