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2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects

Issue ID	1343094
Internal NHTSA #	10936717
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	CHEROKEE
Model Year	2015
File date	10/06/16
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	On june 10, 2016 at approx. 5:15pm, service shifter displayed on the driver information display (did) for approx. 5 seconds as i was driving on i-95 in west palm beach, fl. At approximately 8:00pm, service shifter displayed again and remained displayed on the did. After approximately 5 minutes, i pressed the controls for the electronic vehicle information center (evic) attempting to remove the service shifter display and display the speedometer. Pressing the evic did not change the service shifter display. The did/evic crashed. I did not know my driving speed or could access any other vehicle information. I then noticed the center console and the p (park), r (reverse), n (neutral), and d (drive) indicator lights all illuminated simultaneously. I got off i-95 at the next exit, port st. Lucie, fl and stopped at a shell gas station. I took pictures of the displays with my cell phone before turning off the engine, mileage 36,474. I turned the engine off and called chrysler roadside assistance. The agent said he could not tell me how long the wait would be for service or tow. I started the engine and waited to see the did, evic, and p r n d displays. The displays were the same as before i turned off the engine. I could see a hotel from the gas station. I googled the hotel address and the address of the nearest jeep dealership, arrigo dodge chrysler jeep, ft. Pierce, fl. The distance was 8 miles. I drove to the hotel, 0. 4 miles from gas station. The next morning, june 11th, i called arrigo and talked with a service advisor and asked if i could bring my jeep immediately. I drove to arrigo at 5851 s. Us highway 1, ft. Pierce, fl. Attached is repair order 136810 - 6/11/16 flash software. Same occurrence driving on i-95, service shifter and prnd 46,302 miles and 46, 623 miles in 09/16. Replaced shifter 9/21/16 at my expense. 5 files attached. I have more.
Vehicle Mileage at Failure	36000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	DOTHAN, AL
VIN pattern	1C4PJLCB8FWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDD20440482A44627 MA3GFC31S00287115 TRUZZZ8J391009707 MM8UN201400910642 WAUF8AFC7HN075770 TMBCC61Z758019898 KNAPB8125G7861230 5UXKR0C34H0V68976 WVWZZZ3CZ7P139432 ZAM57XSA1F1162007 JE4MZ61X6HZ704075 1B7KF26D1VJ551729

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2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

2015 Jeep CHEROKEE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?