Issue ID | 1362626 |
Internal NHTSA # | 10960221 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 01/03/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 2015 jeep cherokee transmission: warning light four wheel driving system unavailable service required! When driving the transmission would shift through 2nd gear and get stuck there with very high rpms, then slamming into third. (city street & highway) it accelerates when downshifting. Normal driving, no power. While driving loud whining sound from under the suv. When stopped and in drive and turning on ac or heat, the rpms would drop below 1k and the suv would automatically increase the rpm causing it to lurch forward. Transmission shifted randomly. The dealership we leased the jeep from replaced/reconfigured the drivetrain control module and flash programmed the ecu. They replaced a defective transfer control motor. They checked wiring harness and called a regional technician. All of these "fixes" failed after an extended test drive. Rt 46 chrysler, jeep, dodge said they now need to replace the transmission control motor. The car has been at their shop for almost a week. Chrysler corporate said they will not cover consequential damages due to defective parts under warranty. The sales manager at rt 46 chrysler jeep dodge would not take our 2015 cherokee as trade in for a new suv because he called it a lemon. This vehicle is unpredictable and unsafe while driving. The dealership we leased the cherokee from doesn't even want it back. |
Vehicle Mileage at Failure | 12250 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OAKLAND, NJ |
VIN pattern | 1C4PJMDB5FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |