Issue ID | 1395534 |
Internal NHTSA # | 11011333 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 30/08/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | All of my problems started august 30, 2016 in national city california. I went out and started my car for a trip back to yuma, as i put it in to drive i got three loud noises like the car had been hit with a sledgehammer, i also had a loss of power. I had it towed into ????? Chrysler with transmission problems. Three days later they told me i had a bad one-year old battery. By the time i got out of there it cost me over $500. The battery did not solve the problem. I did not have the noise anymore but i had shifting problems. (36294 miles) my first time in the shop at ?????? Was october 11, 2016. Followed by five more times. As of now it has been in the shop 19 days for transmission problems. Not making any progress. Last time in i took the drive with the transmission tech. I felt a little insulted. I brought him up to date of what has been happening in the past. I told him the problem we are having now is loss of power and hard shifting taking off from stop lights and stop signs. I told him i did not have any problems at highway speeds. The test drive consisted of a high-speed run down 32nd st. I pointed out to him a couple of hard shift his reply was this is normal for a nine-speed transmission. I have talked to a lot of people that have nine speeds and i totally got to disagree that that is normal. |
Vehicle Mileage at Failure | 36294 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | YUMA, AZ |
VIN pattern | 1C4PJMCS3FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |