Issue ID | 1407467 |
Internal NHTSA # | 11023372 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 21/12/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My 2015 jeep cherokee trailhawk transmission shudders, clunks and hesitates. Some of the hesitations have lasted 4 seconds which is dangerous when you're in traffic and push the gas and get no response. The hesitation happens when you're slowing down for a turn and then push the gas. This appears to be in the third to second gears. The computer has been flashed several times. The dealer also did something to the torque converter. Then the chrysler rep had the dealer reset the computer back to factory settings and said it was working according to design. It isn't fixed. It still clunks, shudders and hesitates but only for 2 seconds now. The problems started in the first 10,000 miles. I'll include 4 of the service records. I think there were 10 or more visits. |
Vehicle Mileage at Failure | 10096 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FLAT ROCK, NC |
VIN pattern | 1C4PJMBS9FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |