Issue ID | 1413797 |
Internal NHTSA # | 11033226 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 15/02/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Extremely rough shifting for the first 3 or 4 gears. Shuttering between gears if i slow down and speed back up in traffic. If i come to a complete stop and begin to accelerate the first gear is a very hard jerk. Its getting seemingly worse the longer i drive it and its becoming very dangerous to drive in traffic. I purchased the vehicle in february 2017 and had it looked at in march of 2017. Overland park jeep dealership did a "software update" and sent me on my way. This was no help. I've called multiple times and they say there's no issues or updates available. Took it in again in september 2017 and another "software update" was done. Still no change. Its there now and they are telling me that they've been driving it for 3 days and its "not acting up" . So i asked what i should do when i pick it up and its still happening. They said "i guess bring it back". Its so unsafe and it seems like they think i have nothing better to do than bring the car in and rent a car. |
Vehicle Mileage at Failure | 22000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KANSAS CITY, MO |
VIN pattern | 1C4PJLCB4FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |