Issue ID | 1439615 |
Internal NHTSA # | 11062736 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 10/11/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Beginning immediately after a software update, the vehicle began to lurch forward at times while changing gears. This occurred most frequently in the lower gears. In november 2017, the vehicle began displaying service transmission, service parking brake, and 4wd temporarily unavailable messages when started. When shifting the car out of park into reverse or drive the car lurched, made a loud clunk, and would not accelerate. The vehicle can not be driven and must be turned off. Sometimes upon starting the vehicle again the whole process would repeat. Other times upon restart the vehicle is normal but the check engine light remains on for a day or so. When taken to the dealership they stated nothing was wrong with the car and that they can not check historical check engine light logs, as they are not retained. The issues have become more and more frequent as time passes. The vehicle has not yet failed completely while in motion. |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MIDDLETOWN, DE |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |