Issue ID | 1462284 |
Internal NHTSA # | 11089584 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 10/02/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Transmission shifts hard and often violently. Will shift hard enough to cause a 2/3 empty bottle of drink to have liquid fly out of the bottle in the cupholders to hold the bottle stationary. Shifting can occur at variable speeds between 20-50 possibly higher sometimes. We have took it back to the dealer twice where they say a 2015 trailhawk vehicle has the need of an "update" to control shifting, but refuse to listen to the vehicle is just shifting to hard. It has shifted so hard that it has thrown us for while driving, and it sounds like something is hitting under the car. This is not the need of an update, even if the dealer and "jeep" say this is a thing, and that we are not the first to have this issue, but they don't know when they will release this update to "fix" the transmission issues. The transmission shifts hard at variable temperatures too, but somehow the dealer can never feel the hard shift when they take it out. The hard shifts happen on both highways and neighborhood roads, multiple people have felt this shift not just one person. |
Vehicle Mileage at Failure | 24000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GRAHAM, TX |
VIN pattern | 1C4PJMBS6FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |