Issue ID | 1488567 |
Internal NHTSA # | 11118988 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 01/08/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my 2015 jeep cherokee brand new, it had never been driven before. Immediately i recognized there was something off with the transmission and the acceleration pattern of the vehicle. For any speed within the first few gears (especially gear 2-3) the vehicle is exceptionally dangerous. If you come to a rolling stop at a yield sign, the car won't accelerate a single inch until you're up to about 4500 rpms, after which it will rip into 3rd gear so violently that the tires squeal. This has brought me close to causing several accidents, either from not accelerating quickly enough and almost being t-boned at an intersection, or from accelerating so rapidly you lose control of the vehicle. My final straw for writing this formal complaint was how close i came to my jeep jerking into a pedestrian crossing the street when i was trying to turn a corner before the pedestrian even started crossing the street. I had plenty of room and time to turn the corner, but when i attempted to accelerate the rpms rose rapidly and the vehicle stayed put until i hit that magical zone where all of a sudden 3rd gear catches and you are violently jerked forward. I have been into the dealership that sold me my vehicle four times for this exact issue. They did a few 'software updates' to try to 'fix' the issue, but nothing worked even in the slightest. I am now a couple of years in with this vehicle and jeep refuses to do anything more to fix their faulty transmission. I was completely ripped off, i will lose thousands on this terrible vehicle if i try to sell it now, but at the same time it is utterly irresponsible and dangerous to drive it out on the roads. After researching online, i found thousands of other complaints identical to mine for both 2014 and 2015 cherokees. Jeep is refusing to do anything about any of them. Jeep has robbed me, and i am powerless as a middle class citizen. |
Vehicle Mileage at Failure | 700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE ANN, MI |
VIN pattern | 1C4PJMBS5FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |