Issue ID | 1497217 |
Internal NHTSA # | 11129147 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 01/08/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 jeep cherokee. While driving at an unknown speed, the contact heard an abnormal noise and the gears felt as if they had slipped. The vehicle was taken to larry h. Miller chrysler jeep dodge ram albuquerque (8528 lomas blvd ne, albuquerque, mn 87110, 505-404-0108) where it was diagnosed that the transmission was inoperable. The vehicle was repaired, but the symptoms recurred. The dealer diagnosed the vehicle again, but could not duplicate the failure. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 22,600. * manufacterer notified aug18- response was out at warranty we can't help you. Chrysler was notified - 1800-334-9200 said out of warranty time. Service writer howard b courtney told us the 9 speed has been discontinued no longer offered. (however a big selling point at purchase). We are afraid to go out of town in vehicle. No help from dealer or chrysler. Est. Trans repairs $4,000-$5,500. I was in warranty when 1st reported. Out by 8 days at last visit. Updated 10/30/18*jb |
Vehicle Mileage at Failure | 22600 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | ALBUQUERQUE, NM |
VIN pattern | 1C4PJMAB4FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/08/15 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | LHM CHRY JEEP DODGE |
Dealer's telephone number | 505-366-2900 |
Dealer's city | ALBUQUERQUE |
Dealer's state code | NM |
Dealer's ZIP code | 87110 |