Issue ID | 1547154 |
Internal NHTSA # | 11187203 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 12/03/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We purchased this vehicle used in 2017. Within a few months we noticed that when taking off, the car often stalled or lurched forward. This often seemed to happen in the morning or after sitting overnight, so we assumed it might just be that the engine needed to 'warm up'. Now we are having an issue with the service shifter error message coming on with all of the lights on the shifter lighting up. The first time this happened, we turned the car off and restarted. This week when this happened, we turned the car off and it would not restart. It was completely dead. We could not even turn on our hazard lights. We had the car towed to our mechanic. After extensive testing, he replaced the battery, which he said had completely died and as not able to communicate with the car in any way. He said the way in which it happened was very unusual and to watch to see if any other error messages occurred. Two days after picking up our car, the same service shifter message has come up while we were driving with all lights lighting up on the shifter. We did not stop this time and were able to drive home, and we will call our mechanic on monday. While researching what this light could mean, i have come across countless other complaints about the same issue. This seems to be a major flaw in this vehicle, so i want to add our voice in asking for a recall that would allow this to be corrected so that we can drive our jeep with confidence rather than fear. *dt |
Vehicle Mileage at Failure | 73500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DONALDS, SC |
VIN pattern | 1C4PJLABXFWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |