Issue ID | 1562713 |
Internal NHTSA # | 11206374 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 07/04/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The jeep turned off while my wife was driving multiple times. The engine would shut off, she would have to turn the jeep off and shift to park. She would then have to start the jeep and put it into gear to drive. All these steps had to be done while in traffic. One time she was turning left at a busy intersection. We took it to the dealer to fix, the mechanic was able to replicate the issue. The said the oil needed to be changed (charged us over $100). They changed the oil and gave us the jeep back. Two months later the jeep did the same thing. This time in our driveway (not as scary). I took it back to the dealer the next day. They had the jeep 1 week and could not replicate the issue again. They told me to come get the jeep. I was not happy with this answer (my wife and two boys drive this jeep). I emailed the ceo of chrysler fca us llc my concerns. I was called back by regina knox. She had the dealer keep the auto for another week. They still did not find any issues. I was told to get the car and that they would not do anything for me. I told her i felt the jeep was unsafe. I told her i didn't want to drive it. She said "i cannot buy it from you", she did offer me employee pricing if i wanted another new auto from chrysler. The error message reads "shift to p then desired gear" |
Vehicle Mileage at Failure | 51833 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GILBERT, AZ |
VIN pattern | 1C4PJLAB2FWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |