Issue ID | 1602472 |
Internal NHTSA # | 11256604 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | CHEROKEE |
Model Year | 2015 |
File date | 19/09/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The transmission in our vehicle acts like it unexpectedly goes into neutral. When the vehicle slows down at a red light or due to stopped traffic, but does not come to a complete stop, then we attempt to accelerate again it acts like neutral for approx. 3 seconds then suddenly slams abruptly into gear. If the vehicle comes to a complete stop it seems ok. The vehicle transmission seems to reset to 1st gear appropriately. I am concerned because it is a safety issue plus the slamming into gear cannot be good for the transmission. This problem happens repeatedly and consistently during the above described condition. I have contacted fca and so far i am not satisfied with their response. A vehicle should not have to have a cel on or a completely damaged transmission for them to act appropriately to repair an obvious problem. |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SPRING MILLS, PA |
VIN pattern | 1C4PJMCSXFWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |